About C11S
Terms of Service
Last updated: April 2026
1. Agreement to Terms By accessing or using the website at c11s.io, you agree to be bound by these Terms of Service. These terms apply to all visitors, enquiries, and clients of CSS Associates, trading as C11S. If you do not agree to these terms, please do not use our website.
2. About C11S: C11S is a trading name of CSS Associates, an AI-powered marketing agency based in Mumbai, India. We provide marketing services exclusively to businesses operating in B2B SaaS, Fintech, and Luxury Hospitality. Our contact email is hello@c11s.io.
3. Use of This Website You agree to use this website only for lawful purposes. You must not use the website in any way that violates applicable local, national, or international laws or regulations, transmit any unsolicited or unauthorised advertising or promotional material, attempt to gain unauthorised access to any part of the website or its related systems, or use the website to harm, deceive, or mislead others.
4. Intellectual Property All content on this website — including text, copy, headlines, case study data, service descriptions, and visual assets — is the property of CSS Associates unless otherwise stated. You may not reproduce, distribute, modify, or republish any content from this website without our prior written consent.
5. Enquiries and Contact Form Submitting an enquiry through our contact form or booking a call through Calendly does not constitute a binding contract or commitment on either side. It is an expression of interest only. A formal engagement between C11S and a client only begins when both parties have signed a written agreement or statement of work.
6. No Guarantee of Results While C11S has a strong track record of delivering measurable results for clients, all marketing outcomes depend on a range of factors outside our control — including market conditions, platform algorithm changes, budget levels, and client-side execution. Nothing on this website constitutes a guarantee of specific results. All performance figures and case study data referenced on this website are historical results and are not a promise of future performance.
7. Third Party Links and Services Our website may contain links to third party websites or services — including Calendly. We are not responsible for the content, privacy practices, or terms of any third party platforms. Accessing third party links from our website is at your own risk.
8. Limitation of Liability To the fullest extent permitted by law, CSS Associates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or reliance on any information contained within it. Our total liability to you for any claim arising from use of this website shall not exceed the amount paid by you to C11S in the preceding three months, or zero if no payment has been made.
9. Disclaimer of Warranties This website is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
10. Privacy Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. You can read our Privacy Policy at c11s.io/privacy-policy.
11. Governing Law These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of Mumbai, India.
12. Changes to These Terms We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with a revised date at the top. Your continued use of the website after any changes constitutes your acceptance of the updated terms.
13. Contact Us If you have any questions about these Terms of Service, please contact us at CSS Associates, C11S, Mumbai, India — hello@c11s.io.